If a person indicates they are unable to contact a family member, what is the best course of action?

Choosing to assist the individual in contacting their family demonstrates empathy and a commitment to supporting them during what may be a stressful situation. Individuals facing difficulties in reaching out to family often require guidance and encouragement, and taking this proactive approach can help alleviate their concerns. Providing assistance not only addresses their immediate need but also fosters trust between the individual and the responder, which can be crucial in building rapport.

Moreover, this action aligns with the values of community service and support that organizations like the NYPD Explorer Program emphasize. By actively helping, you play a significant role in ensuring that individuals feel cared for and supported, which is essential for both their wellbeing and the overall mission of law enforcement to protect and serve the community.

Other options lack the proactive engagement that is crucial in scenarios where individuals are feeling distressed. Simply documenting their statement or encouraging them to seek resources without offering direct assistance may leave them feeling ignored. Informing them it’s not your responsibility can be disheartening and does not embody the supportive nature expected in such roles.